Frequently Asked Questions

About Inside Rx


The Inside Rx card is your all-access pass to affordable brand and generic medications. The best part? This card grants you incredible savings up to 70% at more than 50,000 participating retail pharmacies (including all major chains) in the U.S. and Puerto Rico.

No insurance? No problem. If you have no insurance or have experienced high out-of-pocket costs for your medication(s) for any reason, give Inside Rx a try. Please see important eligibility requirements below. We work with pharmaceutical manufacturers directly, which helps to keep certain brand medication prices as low as possible.

We know, sharing is caring. With the Inside Rx card, prescription savings can be shared with the whole family! And because we are pet people, that means we believe pets are family too. For more information about how to get human medications at a discounted rate for your pets, visit Inside Rx Pets.

We’re here to help. Drop us a line at questions@insiderx.com or call us at 800-722-8979 (7 days a week, 8:00AM - 9:00PM EST).

Inside Rx Savings Card


It’s easy. Once you confirm you are eligible to use the card, just follow the steps below:

  1. Download your Inside Rx card instantly, request a text or email with your card, download the mobile app or print out your card and take it to a participating pharmacy with your prescription.
  2. Show your card to your pharmacist, who will find your Inside Rx price.
  3. Then pay and enjoy the savings. That’s it!

Anyone with a valid prescription can use Inside Rx. However, restrictions exist for certain featured brand medications only. For example, if you participate in a state or federally funded health care program, such as Medicare, Medicaid, TRICARE or others, you may not use Inside Rx to purchase specific featured brand medications, even if you elect to pay for the prescription as an uninsured or cash-paying patient. You may use Inside Rx if you are enrolled in one of these programs and choose to purchase generic or non-featured brand medications. Additionally, if you’re 65 or older, you cannot use Inside Rx to purchase Advair® HFA, Anoro® Ellipta®, Arnuity® Ellipta®, Breo® Ellipta®, Incruse® Ellipta®, Trelegy Ellipta, Flovent® Diskus® or Flovent® HFA.

Great news for those that are eligible- Inside Rx can be used at any of our over 60,000 participating pharmacies in the U.S. and Puerto Rico!

The Inside Rx card is not insurance and it cannot be combined with your insurance, copay cards or any other secondary payer. If you go outside of your benefit and use the Inside Rx card, the cost of your medication may not apply toward your deductible or other cost-sharing requirements. Before using the Inside Rx card, check your insurance benefit because it may provide greater savings than the Inside Rx card.

So you may be able to use a Flexible Savings Account (FSA) to pay for your prescription when using Inside Rx, depending on the terms of your FSA.

The world is your oyster! Ok, maybe not the world, but your card is good at over 50,000 pharmacies in the U.S. and Puerto Rico. A partial list of participating pharmacies can be found under the “Participating Pharmacies” link on our website, or you can view all pharmacies in your area by running a pricing inquiry from our home page. You can also call us at 800-722-8979 (7 days a week, 8:00AM - 9:00PM EST).

Patients can save an average of 70% on brand and generic medications with an average of 50% savings on brand-name diabetes medicines. Actual savings will vary.

Yes, you can download the Inside Rx app on the App Store or Google Play. Just search for Inside Rx to download the app and see if you can save.

Pharmacy and Pricing


This program is valid at participating pharmacies in all U.S. states and Puerto Rico. If your pharmacy is in the network but unable or unwilling to process your discount, please have the pharmacist call us at 800-722-8979 (7 days a week, 8:00AM - 9:00PM EST).

If it’s free, it’s for me! With Inside Rx, there are no separate annual or monthly membership fees or costs. Just show your prescription and your Inside Rx card to gain access to our lowest possible pricing on your medication. You can choose to use or not use the card at any time.

Magic! But really, we work directly with pharmaceutical manufacturers and retail pharmacies who are committed to providing more affordable medications by paying a portion of the cost of the prescription medication.

You can always check the current price of your prescription online, by calling customer service at 800-722-8979 or by asking the pharmacist to run a test purchase at the counter. But since we aren’t psychic (though that would be pretty cool), we cannot guarantee the price you pay at the pharmacy will always be the price that is displayed or advertised in advance of your purchase. Pricing may change over time and may vary depending on the pharmacy at which you fill the medication.

Inside Rx partners with different retailers to secure the best rates for consumers. Prices vary based on various factors relating to those individual relationships. Don’t worry, we are always making new friends (partners).

Prescription prices change frequently based on different forms, dosages, quantities and market dynamics. We can’t control drug prices any more than we can the weather, but we will always try to get you the lowest available price.

Medications


You should be able to use your Inside Rx card for most of your prescriptions. Try our Price Your Medication tool to price medications you currently take or may take in the future.

For additional questions, call customer service at 800-722-8979 (7 days a week, 8:00AM - 9:00PM EST).

Yes, you can review the discount restrictions here: discount restrictions. Please check back often discount restrictions are subject to change.

If you have questions about your medication, please speak to your physician, pharmacist or contact the drug manufacturer directly.

TRUE METRIX® Air Meter Program


Some patients are eligible to receive a free meter (one per patient). Call Trividia Health, Inc at (866)-788-9618 to determine eligibility.

Patients can select a TRUE METRIX® AIR blood glucose meter with Bluetooth® Smart.

This program is sponsored by Trividia Health, Inc, the manufacturers of the TRUE METRIX® AIR Meters.

The TRUE METRIX® AIR Meter uses TRUE METRIX® diabetic blood glucose test strips.

Please visit the Trividia Health website or call Trividia Health Customer Care at (800)-803-6025.

Freedom FP Fertility Pharmacy


Freedom FP Fertility Pharmacy is a nationwide, fertility-only pharmacy, committed to providing high-quality service, support, and safety to each of our patients as they proceed through treatment.

We know that having a family is important to many and it isn’t always easy. That’s why Inside Rx has partnered with Freedom Fertility Pharmacy to offer savings on Cetrotide®,Gonal-f®, Menopur®, and Ovidrel®.

Through Freedom FP Fertility Pharmacy, you can save on Cetrotide®, Gonal-f®, Menopur®, and Ovidrel®. Freedom FP Fertility Pharmacy pricing is independent of and different from Inside Rx pricing.

You can also always search our website to look up Inside Rx pricing on a wide variety of drugs, including fertility medications.

For pricing information on fertility medications, call Freedom FP Fertility Pharmacy at 855.202.9957 (Monday - Friday 8am - 9pm ET, Saturday 9am – 6pm ET, or Sunday 10am - 4pm ET).

Inside Rx Pets


  1. Download your Inside Rx Pets card instantly, request a text or email with your card, download the mobile app or print out your card and take it to a participating pharmacy with your pet’s prescription from a veterinarian.
  2. Show your card to your pharmacist, who will find your Inside Rx price for your pet’s medication.
  3. Then pay and enjoy the savings, even celebrate with a treat for your pet!

Currently, the Inside Rx Pets card is only valid with human medications for pets. It cannot be used to purchase medications that are prescribed exclusively for animals, such as certain types of parasiticides or vaccines.

No, the Inside Rx Pets card can be used with valid prescriptions written and dispensed for animals by a veterinarian or other appropriately licensed care provider, at participating pharmacies that fill prescriptions for animals.

Just like with our human clients, the Inside Rx Pets card is not insurance and cannot be combined with any insurance benefit, copay assistance program or other third-party financial benefits. If you still have questions, take a look at the terms of use for the Inside Rx Pets card.

Currently, the Inside Rx Pets card can be used to purchase many human medications prescribed to pets, such as antibiotics, antidepressants and drugs to treat diabetes and asthma. It cannot be used to purchase medications that are prescribed exclusively for animals, such as certain types of parasiticides or vaccines.

Ready for this? The Inside Rx Pets discount card is just like our human discount card and can be used at more than 50,000 participating retail pharmacies that fill prescriptions for pets. Easily search for participating pharmacies and pick the one closest to you.

On average, Pet Parents can save 15% on brand medications and 75% on generic medications. Actual savings will vary. You can look up the current price of your pet’s medication here (also see below for more pricing information). That’s more money for treats!

Absolutely! Look up the current price of your prescription online, by calling customer service at 800-722-8979 or by asking the pharmacist to run a test purchase at the counter.

Inside Rx cannot guarantee that the price you pay at the pharmacy will always be the price that is displayed or advertised in advance of your purchase. Pricing may change over time, and may vary depending on the pharmacy at which you fill your medication.

You wouldn’t use the same water dish as your pet would you? Pet parents will need to use the Inside Rx Pets card to fill a prescription for their pets. The Inside Rx Pets card is a different card from the card you use to fill your own prescriptions, or prescriptions for your other two-legged family members.

Our featured brand medication pricing, available for certain brand medications, is only available in connection with the Inside Rx card for humans. If any of those medications are prescribed for your pet, you may still be able to save an average 15% off the cash price, but you would not be able to fill your prescription for your pet for the featured brand medication price.

Pricing may vary, depending on dosage and quantity. Note that our site offers separate search tools for medications prescribed for humans as compared to medications prescribed for pets.

Express Scripts Parachute Rx Administered by Inside Rx


Express Scripts Parachute Rx℠ is an extraordinary prescription discount program for these extraordinary times. It provides Americans who are newly uninsured with access to affordable and predictable prices on select generic and brand-name medications.

Express Scripts Parachute Rx offers deep discounts on some prescription medications, capping costs at $25 for a 30-day supply of generics, and $75 for a 30-day supply of brand-name medications for eligible consumers who pay 100% out of pocket for medications because of their uninsured status. This is not health insurance. Express Scripts created this limited-time program through its close partnerships with manufacturers and retail pharmacies across the country. Parachute Rx is available exclusively from Express Scripts and is administered by Inside Rx, our subsidiary that specializes in prescription drug discount programs for self-paying consumers.

Express Scripts, along with pharmaceutical manufacturers and participating pharmacies across the country, recognize that Americans who are newly unemployed and uninsured face growing concerns that they may no longer be able to afford medications for themselves and their families. We came together to create an extraordinary program for this extraordinary time to help people continue their access to prescription medications that have prices which are more affordable and predictable.

It’s not easy, but we are marshalling every resource available to soften the landing for people who find their lives upended by this pandemic, so they come out the other side healthy and strong.

This is a benevolent program to help people who become uninsured as a result of the COVID-19 pandemic. It is not something that would be sustainable for the participating organizations for the long term. Additionally, we believe our country is experiencing a temporary disruption of work, and that we will rebound quickly when we are able to safely return to normal. Employers will need a healthy workforce returning to them, and we want to do our part to help ensure that happens.

There are two easy ways eligible consumers can take advantage of Express Scripts Parachute Rx:

  1. Go to InsideRx.com/ParachuteRx to check medication prices, choose home delivery and find participating pharmacies near you.

  2. Ask your local pharmacist if Parachute Rx discounts are available for your prescription.

Customer service is available 7 days a week at 877-644-0212.

Current Express Scripts pharmacy customers can easily transfer to Parachute Rx at www.express-scripts.com/parachuterx or calling 877-644-0212.

Most people who use Express Scripts Parachute Rx will be asked to complete an attestation confirming that they have recently lost employment as a result of the pandemic, and are currently without pharmacy coverage.

There is no enrollment fee or commitment required to use the program.

Express Scripts Parachute Rx will be available for a limited time.

In general, any consumer who is uninsured as a result of the COVID-19 pandemic. Customers can find information about additional eligibility requirements, including restrictions that apply for specific brand medications, at InsideRx.com/ParachuteRx.

Anyone with a valid prescription may be eligible to use Parachute Rx. However, restrictions exist for the brand medications included in the program. Consumers who participate in a state or federally funded health care program, such as Medicare, Medicaid, TRICARE or others are not eligible to participate.

Unfortunately, you are not eligible to participate. Federal and state laws prohibit the use of discount programs by people who receive government-provided pharmacy coverage.

This program is designed for customers who are newly uninsured as a result of the COVID-19 pandemic. People who have insurance coverage through an employer, or who receive coverage from a government-provided program, including TRICARE, Medicare and Medicaid, are not eligible.

People who are underinsured may use InsideRx.

More than 40 brand-name medications and test strips from companies including Eli Lilly, Astra Zeneca, Bayer, GlaxoSmithKline, Pfizer, Roche Diagnostic, and Sanofi-Aventis are available through Parachute Rx along with thousands of generic medications. The available medications are among the most commonly used medications in the U.S. for conditions such as asthma, diabetes, glaucoma, heart disease, migraine, non-opioid pain management, reproductive health, seizures, and thyroid conditions. Additional medications may be added to the program over time.

A list of participating brand-name medications can be found at insiderx.com/parachute-medications.

Our participating partners are digging deep to offer extraordinary discounts for this extraordinary time. Those companies that can help are participating in the program, and we will continue to work with others to add more companies and more medicines to the program. All manufactures are welcome to participate.

Specialty medications are not part of the program at this time.

Eligible consumers can choose to get their medication delivered to their home from the Express Scripts Pharmacy® or at more than 50,000 participating pharmacies, including national chains such as Walgreens, CVS, and Rite-Aid, and thousands of grocers and local community pharmacies.

Prices could vary by pharmacy; however for applicable medications, they will not exceed $25 for a 30-day supply of a generic, or $75 for a 30-day supply of brand-name medication at the participating pharmacies.

Express Scripts Parachute Rx is a limited time program for newly uninsured Americans, and will provide affordable and predictable prices for generics and select brand-name medications. It will be administered by Inside Rx, and as such, the experience for the consumer will be very similar to using the Inside Rx program. However, the cost caps of $25 for a 30-day supply of generics, and $75 for a 30-day supply of brand-name medications, will only be available to eligible Parachute Rx customers while the program is active.

Yes. Consumers can view available medications and then current prices via InsideRx.com/ParachuteRx. Prices cannot be guaranteed and could be different at the point of sale.

Yes. However, the discounts apply to 30-day supplies, and would be pro-rated based on the dispensing quantity. For example, a 60-day supply of a brand-name medication that costs $75 for a 30-day supply would cost $150 for a 60-day supply.

No. When you return to work and gain insurance coverage, your plan’s designated copayments and cost-sharing will apply to your medication. You also will need to ensure the pharmacy you are using is part of your new insurance coverage.

Express Scripts Parachute Rx works independently of other prescription discount program and cannot be combined with any other offers. If you are able to obtain your medication at a lower cost using a different program, then you will need to use that program.

Yes; however, the Parachute Rx pricing will end when the program ends. After the program ends, self-paying customers who wish to continue using the Express Scripts Pharmacy will be offered Inside Rx discounts.